Fields of Interest
  • Product-Service Systems
  • Service Engineering
  • Repurposing of Electric Vehicle Batteries (EVB Second Use)
Education

10/2012- 11/2016

Studies (PhD) in Information Systems at University of Münster, Germany, Dissertation: "Electric Vehicle Battery Second Use – Future Trade, Business Models, and Information Systems Design"

10/2009- 03/2012

Studies (MSc) in Information Systems at University of Münster, Germany, Master Thesis: "Model-driven Wiki Configuration with the FlexNet Architect – A Coordination Theory-based Approach"

10/2006- 09/2009

Studies (BSc) in Information Systems at University of Münster, Germany, Bachelor Thesis: "Development Maturity Models for Product-Service Systems: Analysis of Contributions and Construction of an exemplary adaption process"

2006

University-entrance diploma at the Freiherr-vom-Stein-Gymnasium Hamm
   
Employment History

since 04/2017

Research Assistant at the Institute for Economics and Information Systems, Department of Information Systems and Enterprise Modeling at the University of Hildesheim Foundation

11/2012- 03/2017

Research Assistant at the Chair for Information Systems and Information Management, Department of Information Systems, University of Münster

10/2012- 05/2016

Study Advisor for B.Sc. Wirtschaftsinformatik at the department of Information Systems at the University of Münster

10/2012- 03/2013

Lectureship at the University of Applied Sciences Münster

04/2012- 10/2012

Research Assistant at the Chair for Information Systems and Information Management, Department of Information Systems, University of Münster

2009- 2012

Student Assistant at the Chair for Information Systems and Information Management, Department of Information Systems, University of Münster
   
2019
2018
2017
2016
2015
2014
2013
2009
Role in Projects
In Progress

A mixed methodical and iterative analysis of the effects of digitalization on review processes in literature and visual arts as elements of cultural learning and education processes based on mass data and single case data (RezAtKultur)

It is beyond dispute that education in general and arts education in particular are influenced and challenged by digitalization. However, research on the actual impact of digitalization on cultural learning and education processes is scarce, mainly as a result from a lack of empirical data and thus the absence of well-founded hypotheses. Targeted desiderata not only have to address the result perspective (What skills and competences are formed in cultural learning and education processes? What knowledge is gained from these processes? What is the impact for the development of future offers of arts education and for the research in this domain?), but also need to examine the process perspective (How are digital review processes and production processes in literature and visual arts affecting arts education? How do human beings become protagonists of cultural practice?).The research project Rez@Kultur intends to close this gap by relying on an empirical analysis of review processes of cultural artifacts in literature and visual arts, which form the meeting point of cultural practitioners and their reviewers. For both, artifacts in literature and visual arts, web portals have emerged over the last years. These portals not only publish the artifacts, but also provide functionalities for public comments, ratings, reviews or even for the participative further development (co-creation). The intended empirical analysis relies on these portals and similar examples.

Time Span01.10.2017 - 30.08.2020
Website <link schreiben/forschung/rezkultur/ _blank>www.uni-hildesheim.de/schreiben/forschung/rezkultur/</link>
Funding RecipientDepartment of Information Systems and Enterprise Modeling (University of Hildesheim)
Funding ProviderFederal Ministry of Education and Research
Project Number01JKD1703
ContactsKristin Kutzner, Prof. Dr. Ralf Knackstedt
KeywordsRecensions; Literature; Visual Arts; Grounded Theory; Mass Data and Single Case Data; Cultural Education; Co Creation
Finished

FOKUS:SE - Researcher Network Service Engineering

Services are highly relevant to the economy and the society. The market success and quality of services depend on their concept and design. The DFG-sponsered research network "FOKUS:SE" connects different German research institutions, which are doing theoretical and practical research on service engineering.

Time Span01.01.2015 - 01.01.2018
Website https://fokusse.ifdt.org/
Funding Recipient Institut für Digitale Technologien (IfDT) gGmbH
Funding Provider Deutsche Forschungsgemeinschaft
Project Number268520010
ContactsDr. Sebastian Bräuer, Thorsten Schoormann, Prof. Dr. Ralf Knackstedt
Keywords Service Engineering; Research Network; German Research Foundation; DFG

End-Of-Life Solutions for eCar-Batteries – Development of Product-Service-Systems and Information Systems for Decision Support

An immature battery technology appears to be a crucial obstacle to impede a quick diffusion of electric mobility in Germany. One core factor are the high initial costs of traction batteries. To improve the total cost of ownership an electric vehicle, depleted batteries could be repurposed after their automotive use. Depending on the technical properties of a battery, different second-life scenarios can be realized (e.g., to propel smaller vehicles or to store green energy in stationary applications). The EOL-IS project's goal is the development of services (e.g., pay-per-use business models, engineering services, maintenance services, refurbishment) for the second-life of eCar batteries that can be offered with the battery as a product-service system. Based on the chemical and technical features of individual batteries, the battery's use history, and its condition, a custom-fit product-service system is configured in order to enable the re-use of the battery.

Time Span01.06.2015 - 31.01.2017
Websitewww.eol-is.de
Funding RecipientChair for Information Systems and Information Management (WWU Münster)
Funding ProviderFederal Ministry of Education and Research
Project Number01FE13023E
ContactsDr. Sebastian Bräuer
KeywordsDecision Support System; Lemon Market; Battery Research; Service Science; Service Innovation; Electric Vehicle Battery; E-Car; Electric Mobility; Battery Second Life; Battery Second Use; Battery Afterlife

Perceptible Integration of Products and Services as necessary for the requirements-oriented Coordination of Product Service System Networks

In product service system networks manufacturers and service organizations collaborate for providing customers with individualized solutions. Cooperation Experience focuses on developing a methodology that allows to conceptualize these networks, with a special focus on the required coordination between the participating actors’ tasks. With this method and a supporting test environment, the collaboration between the actors is visualized and the impacts and requirements for inter-organizational information flows and document exchanges are explicated. For supporting the application of the method, reference contents are generated and integrated into the supporting prototypical tools. Within this project, the University of Muenster is responsible for the design and implementation of these software prototypes.

Time Span01.12.2013 - 30.11.2015
Websitewww.cooperation-experience.de
Funding RecipientChair for Information Systems and Information Management (WWU Münster)
Funding ProviderFederal Ministry of Education and Research
Project Number01XZ13013
ContactsDr. Sebastian Bräuer, Prof. Dr. Ralf Knackstedt
KeywordsCooperation Experience; Service Engineering; Product Service Systems; Value Networks; Service Science; Construction and Operating of Facilities; Facility Management

End-Of-Life Solutions for eCar-Batteries – Development of Product-Service-Systems and Information Systems for Decision Support

The EOL-IS project’s goal is the development of service innovations for the phase after the eCar batteries’ EOL, based on the chemical and technical features of eCar batteries. A further object is to find the best Second-Life concept for each single battery as well as to conduct the application concept with accurately fitting hybrid bundles of services (HLB). Thereby the physical and chemical features and the battery’s history of usage, its condition and further economic, ecological and judicial information will be considered, as well.

Time Span01.12.2013 - 31.03.2015
Websitewww.eol-is.de
Funding RecipientChair for Information Systems and Information Management (WWU Münster)
Funding ProviderFederal Ministry of Education and Research
Project Number01FE13023
ContactsDr. Sebastian Bräuer
KeywordsDecision Support System; Lemon Market; Battery Research; Service Science; Service Innovation; Electric Vehicle Battery; E-Car; Electric Mobility; Battery Second Life; Battery Second Use; Battery Afterlife

Flexible Information Systems Architectures for Service Networks (FlexNet)

Service networks made up of manufacturers and service firms to satisfy complex customer needs are proliferating. By exploiting their complementary competencies, such service networks enable their members to provide innovative and integrated solutions that could not be offered by any of the firms alone. A specific challenge is to enable networks of companies to quickly adapt their business models to dynamic changes in their environment. In the research project FlexNet we have designed methods, electronic documents, software tools, and other solutions that enable companies to network their business processes and information systems with other companies in order to design, offer, and deliver complex value propositions to their clients collaboratively. Drawing on existing works on boundary objects and service blueprinting, we have developed a new method for diagnosing boundary spanning processes and identifying candidates for IT-based boundary objects that integrate the sub-processes of manufacturing companies and service companies. As boundary objects we have designed and standardized a set of electronic documents and interaction routines that companies can re-use and adapt in order to integrate with the partners. All methods and tools are provided in the integrated software tool FlexNet Architect. The FlexNet Architect is a planning and modeling tool for integrating business processes and information systems in service networks, based on planning workshops conducted with the involved stakeholders. In addition to these core results of the research project we have designed and implemented a research map that depicts and categorizes contributions of the international service research discipline and that is made available through a web portal.

Time Span
01.10.2006 - 31.03.2010
Websitehttps://www.ercis.org/node/127
Funding Recipient
Chair for Information Systems and Information Management (WWU Münster)
Funding Provider
Federal Ministry of Education and Research
Project Number
 01FD0629
Contacts
Prof. Dr. Ralf Knackstedt, Dr. Sebastian Bräuer
KeywordsHybrid Value Creation, Networks, Value Networks, Busines Process, Integration, Information Systems, Service Science
Membership
Tasks as Reviewer
  • International Conference on Information Systems: 2020, 2018
  • European Conference on Information Systems: 2020, 2019, 2018, 2017, 2015, 2013
  • Internationale Tagung Wirtschaftsinformatik: 2021, 2020
  • Jahrestagung des Verbands der Hochschullehrer: 2018
  • DESRIST: 2020, 2015
  • Multikonferenz Wirtschaftsinformatik: 2014
  • Information Systems Journal: Special Issue on Smart Service Systems
  • Business & Information Systems Engineering
  • Resources, Conservation & Recycling
  • Information Systems and e-Business Management (ISeB)
  • IEEE Access
Tasks as Associate Editor
  • European Conference on Information Systems: 2021, 2020, 2019
  • Internationale Tagung Wirtschaftsinformatik: 2021, 2019
Available Theses Topics
Supervised Theses
  • Knowledge Management in Virtual Teams – Requirements Analysis at the Example of the Service Delivery Management at Fujitsu Technology Solutions GmbH (Master's thesis IS, 2019)
  • Comparison and Selection of IT Governance Frameworks for IT Service Management at the Example of the Central IT at the Schlote Groupe (Bachelor's thesis IS, 2018)
  • Requirements on Product-Service Systems in the Context of Smart Home Technologies - Market Overview and Case Study (Bachelor's thesis IS, 2015)
  • Comparison of Business Models with varying Degrees of Service Orientation for Repurposing Electric Vehicle Batteries (Bachelor's thesis IS, 2015)
  • A literature-based Analysis of Methods for supporting Model Understandability in the Context of collaborative Business Process Management (Bachelor's thesis IS, 2015)
  • Tangible Experience of BPMN-Process Models – Design and Development of an App (Bachelor's thesis IS, 2014)
  • Criteria-based comparison of web-based project management software for application in cross-company product service system networks (Bachelor's thesis IS, 2014)
  • Towards a BPMN 2.0 Extension for Planning the inter-organizational Collaboration in Product Service Systems Networks (Master's thesis IS, 2014)
  • Evaluation of Wiki Software's Potentials for Project Management - Developing a Set of Criteria for Wiki-Adaptation (Bachelor's thesis IS, 2014)