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Dr. Anthony Boyd Stevenson

Career History

  • 2021–2024: Part-time doctoral program at the University of Hildesheim
  • 2019–2021: Master’s degree in Information Management and Technology at the University of Hildesheim
  • 2015–2019: Bachelor’s degree in Information Management at Hanover University of Applied Sciences and Arts

Publications

Papers presented in conference proceedings and journals:

  • Stevenson, A. B., Meißner, K., and Rieck, J. (2024) Sustainable Returns Management in E-Commerce: Development of a Classification Model for Identifying Returns That Can No Longer Be Used. In: Klein, M., Krupka, D., Winter, C., Gergeleit, M., Martin, L. (Eds.): INFORMATIK 2024, Lecture Notes in Informatics. German Informatics Society, Springer, 1825–1841. dl.gi.de/items/cc30f887-bf0d-4c8c-a3f1-fef4c3611558.
  • Stevenson, A. B. and Rieck, J. (2024) Investigating Returns Management across E-Commerce Sectors and Countries: Trends, Perspectives, and Future Research. Logistics 8 (3), 82, doi.org/10.3390/logistics8030082.
  • Stevenson, A. B. and Rieck, J. (2024) Preventing Returns Through Targeted Discounts: Development of an AI-Based Prototype Using Low-Code Technology for Customer Service. HMD Business Informatics in Practice (17 pages). doi.10.1365/s40702-024-01098-9.
  • Stevenson, A. B. and Rieck, J. (2023) Digital Transformation in Returns Processing: A Classification Model for Pre-sorting Returned Packages. HMD Praxis der Wirtschaftsinformatik (14 pages). doi.10.1365/s40702-023-01000-z.
  • Stevenson, A. B. and Rieck, J. (2022) Optimizing Processes in Returns Receiving: An E-Commerce Case Study for the B2C Sector. HMD Praxis der Wirtschaftsinformatik (12 pages). doi.10.1365/s40702-022-00934-0.
  • Meißner, K., Stevenson, A. B., and Rieck, J. (2022) Identifying Non-Intuitive Relationships within Returns Data of an Online Furniture Store Using Temporal Data Mining. In: Szczerbicki, E., Wojtkiewicz, K., Nguyen, S.V., Pietranik, M., Krótkiewicz, M. (eds) Recent Challenges in Intelligent Information and Database Systems. ACIIDS 2022. Communications in Computer and Information Science, vol. 1716. Springer, Singapore. doi.org/10.1007/978-981-19-8234-7_24.

Monograph:

Stevenson, A. B. (2024) Optimizing Returns Management in E-Commerce through the Use of Data Mining Techniques. Hildesheim University Press, doi.org/10.18442/320.