Information about using the library for students in their 1st semester

Very welcome to Hildesheim University Library!

Due to Covid-19, the University Library has only limited opening times. At the moment, access is possible for dropping off and picking up pre-ordered books and media. From 5 October, individual study workplaces in the F building can be booked online. The library’s collections and public computers are not accessible.

Frequently answered questions can be found here. If you have further questions, please feel free to contact us. You will find the details below.

How do I get my library card?

At the beginning of the semester you have already received your UNI-Card. This is also your library card. You can instantly order books and media in the online catalog HilKat.

You will find your library user number in the upper left-hand corner on the back of the UNI-Card. The initial password is your date of birth in eight digits (DDMMYYYY). You can change the password via your user account.

On your first visit to the library, we will give you a form for confirmation that you accept the library's regulations for use and fees with your signature.

How do I find books or media in the library's online catalog?

In our online catalog HilKat you can search for our on-site holdings as well as our e-resources. Within the catalog you can select the language of the user interface.

Our video tutorials answer the most important questions (in German with English subtitles):

Further search advice and information with regards to the online catalog are also available on the following pages (in German):

Can the entire collections of the library be borrowed?

The largest part of our collections is available for borrowing. However, there are some restrictions:

Reference collections:
A small part of the printed book stock is generally not available for loan and can therefore not be ordered. This includes most reference works, manuals, dictionaries, loose-leaf collections, etc. You will notice this in the catalog by the comment "Use within library". If special reasons are given, books that cannot be lent out can be made available on short notice on request. In this case please contact the loan desk. Our scanning service allows us to produce partial digitized copies upon request within the framework of the legal requirements and make them accessible. Scanning of entire books is usually not possible.
For most books, the table of contents is stored in digital form in our catalog. This can help ordering a scan. Websites of publishers sometimes also offer detailed information about the contents of a book. "Google Books" gives a useful preview for a great many titles.

Journals:
Printed journals are, with a few exceptions, not to be borrowed. Individual articles can also be requested via the scanning service. We recommend publishing websites or other internet resources for specifying or checking the exact order details.

Handsets:
Titles that appear in the catalog with the note "Handapparate" are located outside the library in various offices and are not accessible to the library’s users.

Course Reserve Collection:
Course Reserve Collections or "Semesterapparate" contain important books for a specific course. If it is a conventional course reserve collection - consisting of printed materials - these titles cannot be borrowed during the semester. Please use our scan service instead

Overview of the semester catalogue >>> (in German)

How do I order books and other media for borrowing?

Books and other media can be found in HilKat (within the catalog you can select the language of the user interface). You can also order them there. To do so, you need your user number on the back of your UNI-Card and your password. Pre-orders will be issued from the next opening day. They will be available for you to pick up for one week before they are put back.

A maximum of 15 titles can be ordered per account. Only after you have picked up these media, further titles can be ordered.

Attention! A book order cannot be cancelled.

Books that can only be used locally or are marked with a special location are excluded from the ordering process.

Opening hours of the lending desk:
Monday - Friday: 10 a.m to 4 p.m.

For step-by-step instructions, please refer to our video tutorial (in German with English subtitles).

How can I reserve a book that is currently on loan?

Our video tutorial explains how to reserve a borrowed title (in German with English subtitles).

It can happen that a title has already been reserved by another user. In this case, the waiting time is usually considerably longer. You can see the number of already existing reservations in the catalog.

As soon as a reserved title is ready for you to pick up, we will send you a notification by e-mail. Then you will have one week to pick it up.

How long can I keep borrowed media? Is it possible to extend the loan period?

The loan period for books and other media is 30 days and can be extended as often as desired, provided that other users have not reserved a title for themselves. Reserved titles cannot be renewed and must be returned on time, otherwise reminder fees will be charged.

Renewals must be made online via your own library account.

Our library system will remind you by e-mail three days before the loan period expires. With this service we help you to avoid reminder fees. However, we have one request: do not rely solely on the reminder e-mail. Should you not receive a reminder due to technical problems, you must still return at least pre-registered media in time to avoid reminder fees.

How can I return borrowed books and media?

The following options are available for the return of library material:

  • On site in the library during the opening hours of the lending desk (Monday - Friday: 10 a.m. to 4 p.m.)
  • Via the return container in the entrance hall in front of the library’s entrance. The container is accessible outside our opening hours from 6 a.m. to 10 a.m. and from 4 p.m. to 10 p.m. During the opening hours of the library, media can only be returned in the library directly. Once the capacity of the container has been reached, it can no longer be used.
  • By mail:
    You are welcome to send us books and other media by mail, but the dispatch is at your own risk.
    Please use the following address:

    Universitätsbibliothek Hildesheim
    Leihstelle
    Universitätsplatz 1
    D-31141 Hildesheim

Relevant for the calculation of reminder fees is the receipt of the incoming consignment at the University Library. Therefore, please also consider the postal delivery times.

What happens if I do not deliver my borrowed media on time?

For media that are not reserved, no reminder fees will be charged until further notice. Nevertheless, we request to extend the lending period in good time even for media not reserved. Titles that are no longer needed should be returned so that they can be made available to other users.

Reminder fees will be charged for reserved media that you have borrowed yourself and do not return on time:

  • 1st reminder 2 Euros per volume,
  • 2nd reminder 5 Euros per volume, plus 2 Euros for the 1st reminder, i.e. 7 Euros
  • 3rd reminder 10 Euros per volume, plus 7 Euros for the 1st and 2nd reminder, i.e. 17 Euros

The reminders will be sent at intervals of one week. Notification of the 1st and 2nd reminder will be sent by e-mail to your university e-mail address.

Outstanding reminder fees can be paid at the lending desk of the library or transferred to the following account:

Account of the University of Hildesheim Foundation, IBAN: DE86 2505 0000 0106 0317 68.
Please make sure to state the following reason for payment:
UB-309051234567 Jane Doe
(UB-Your user number Your name)

It can take a few days until the transfer is received and booked. There is no minimum limit for the amount to be transferred.

What kind of electronic resources does the library offer?

The digital offer of the library (short "e-resources"), consists of:

  • e-books (extensive contingents of various scientific publishers, including Springer, De Gruyter, Wiley and many others)
  • Electronic journals
  • Subject databases (especially for literature searches beyond our catalog)

The resources mentioned above are listed in our online catalog HilKat and can be filtered out in the search. We have published a detailed overview article on e-resources in our blog. An English version of the article can be found here.

There are special portals for electronic journals and subject databases that can be used independently of the catalog:

The library also operates a publication server (HilDok), which makes publications by university members available free of charge in digital form.

In addition, the internet offers an increasing number of high-quality scientific publications for free ("Open Access"). We have published an introductory article (in German) on search options in our blog as well.

Can I use electronic resources of the library from home?

The winter semester 2020/21 will take place predominantly in digital form. Students therefore will work from home to a greater extent. Access to e-books and other electronic resources of the library is possible around the clock and independent of location - on-campus presence is not required. However, this means a number of technical prerequisites, which you have to set up with manageable effort.

The "key technology" for using this access is a VPN connection. It enables the integration of external computers into the university’s network.

Further information and installation instructions (in German) can be found on the pages of the university's IT-Center.

A library’s blog post (in German) provides more background information and also introduces the VPN alternative Shibboleth.

Can I make a scan in the library?

Unfortunately, it is currently not possible to create document scans independently in the library. Instead, the library offers a scanning service. Here we create a digital copy ourselves and send a download link.

We are bound to certain copyright conditions. Scanning orders must always be submitted to us via our online form. Further information as well as the form can be found here (in German).

Video tutorial (in German with English Subtitles) for the scanning service >>>

The scanning service should be used mainly for material that is not available for borrowing (e.g. journals, reference works, etc.)

Can I make purchase suggestions?

If literature is required for a paper or thesis and is not yet available in the library’s holding or permanently on loan, a purchase proposal can be sent to the library. We have created an online form for this purpose.

Further details and the link to the form can be found on this page (in German).

I have further questions - who can I contact?

For general inquiries about the library’s use, literature search, use of e-resources etc. please contact the Information Desk:
Tel: (05121) 883-93010 | Mail (By telephone, the information desk is available Monday through Thursday from 9 a.m. to 4 p.m., on Friday from 9 a.m. to 1 p.m.

For all questions regarding your borrowings, loan periods, extensions, reminder fees, etc., please contact the Loan Desk directly:
Tel.: (05121) 883-93020 | Mail (can be reached by telephone Monday - Friday, 10 a.m. to 4 p.m.)

A complete overview of all contact persons can be found here.

Many of your concerns can be clarified more quickly if you contact the relevant department directly, rather than a specific person, wherever possible.

Please also check our website regularly, especially the FAQs, to stay informed about the current state.